Regional Terms And Conditions 2021
COVID-19 UPDATE: these terms and conditions have been updated as necessary to respond to the exceptional circumstances caused by the on-going COVID-19 pandemic. Further updates may be necessary over the coming months, depending on how the pandemic (and related requirements and recommendations) develop. Visit this page before booking to ensure you have the latest terms and conditions. Attraction closures (or partial closures) and significant ticket availability limitations are likely to apply; safety and social distancing measures will be in place at all attractions; for more details visit the website of the attraction you wish to visit.
Please note that from Friday 10 December 2021 it is mandatory for all guests over the age of 11 years old to wear a face covering throughout our indoor attractions unless you are exempt.
THE OFFER:
The 2FOR1 offer entitles the voucher holder to one free Child or Adult entry ticket with the purchase of one full “gate”* priced Adult entry ticket to one of the participating Merlin Entertainments Attractions until *offer expiry date* Pre-booking online is recommended to guarantee entry; book via www.daysoutguide.co.uk
* gate” prices are referred to on some Attractions’ websites as “on the day”, “on the door”, or “on the gate” prices.
TO REDEEM YOUR OFFER:
To redeem this offer, you will be served a unique code and the booking link for the attraction which has been chosen, you can then follow the steps online in order to purchase your attraction tickets. A valid train ticket must be presented on entry to the resort for the pre-booked tickets to be valid. Please check guidelines here. If a valid train ticket cannot be supplied you will be required to purchase your second ticket at full on the day rate.
FULL TERMS AND CONDITIONS:
- The 2FOR1 offer entitles the voucher holder to one free Child or Adult entry ticket with the purchase of one full “gate”* priced Adult entry ticket to one of the participating Merlin Entertainments Attractions.
* gate” prices are referred to on some Attractions’ websites as “on the day”, “on the door”, or “on the gate” prices.
- Offer valid at the following participating attractions; Alton Towers Resort, Chessington World of Adventures Resort, Thorpe Park Resort, The LEGOLAND® -Windsor Resort, Warwick Castle, The Bear Grylls Adventure, Shrek’s Adventure! London, Madame Tussauds Blackpool, The Dungeons (York, Edinburgh or Blackpool Tower), The Blackpool Tower Eye, LEGOLAND® Discovery Centres (Manchester or Birmingham), SEA LIFE Aquariums & Centres (Birmingham, Great Yarmouth, Loch Lomond, Blackpool, Brighton, Manchester, Scarborough, Bray, Hunstanton and Weymouth SEA LIFE Adventure Park).
- Only one unique code can be used per person and per transaction.
- This offer is not valid for use in conjunction with any other promotion, offer, reward/loyalty scheme or direct attraction booking. Offer is also not valid for redemption against pre-purchased tickets, group bookings and concession rate tickets including but not limited to; senior citizens, veterans, family tickets, students, merlin annual pass holders.
- This offer is valid until season end at the Resort Theme Parks (Chessington World of Adventures Resort, Alton Towers Resort, Thorpe Park Resort & LEGOLAND Windsor Resort) and 31st December 2021 at all other participating attractions.
- Voucher EXCLUDES the following dates:
In addition to the below please see addtional Christmas closing times:
Sea Life Christmas closures:
Weymouth – closed 24th – 26th inclusive
Legoland Discovery Centres Christmas closures:
Brighton – closed 23rd – 25th inclusive
Great Yarmouth – closed 23rd – 26th inclusive
Hunstanton – closed 23rd – 26th inclusive
Scarborough – closed 23rd – 26th inclusive
Loch Lomond – closed 24th – 26h inclusive
Manchester – closed 24th and 25th December
Birmingham – closed Christmas day only
Blackpool - closed 24 and 25 December.
Manchester – closed 24th – 26th inclusive (shop closed Christmas day only)
Birmingham - Christmas day only
Blackpool Tower Eye
10,13,17,24,25 and 26 December
Blackpool Dungeon
9,13,16,24, 25 and 26 December.
|
Attraction |
Exclusion Dates |
|
All Merlin Attractions |
Every Friday, Saturday and Sunday in August 2021, 25th & 31st December 2021 |
|
The London Eye The London Eye River Cruise |
24th, 25th, 30th and 31st July, 26th- 31st December 2021 |
|
The London Dungeon |
22nd- 23rd & 29th-31st October 2021 |
|
The York, & Edinburgh Dungeon |
31st October 2021 |
|
Thorpe Park Resort |
16th,17th, 23rd, 24th – 31st Oct 2021 |
|
Alton Towers Resort |
5th, 6th,7th November 2021 |
|
LEGOLAND Windsor |
5th – 7th November 2021 |
|
SEA LIFE Aquariums |
15th – 21st February 2021 3rd April – 18th April 2021 29th May – 6th June 2021 |
|
Blackpool Tower Eye, Blackpool Dungeons, Madame Tussauds Blackpool |
Friday 16th- Sunday 31st October 2021 |
- The offer is subject to the attractions annual opening calendar. Please check all opening dates and times before your visit on the attractions individual websites. All dates are subject to change. Notable closure dates are detailed below, when guest visitation has historically been very low;
Alton Towers Resort season closed from 8th November 2021 until March 2022.
Dates of Operation are subject to change. Please visit the Alton Towers Resort website (www.altontowers.com) for more information.
Chessington World of Adventures Resort season closed from 1st November 2021 until March 2022.Dates of Operation are subject to change. Please visit the Chessington World of Adventures Resort website (www.chessington.com) for more information.
LEGOLAND Windsor Resort season closed from 1st November 2021 until March 2022. Attraction planned closed dates:
5th, 12th, 19th May 2021
22nd & 29th September 2021
6th, 12th & 13th October 2021
Dates of Operation are subject to change. Please visit the LEGOLAND® Windsor Resort website (www.legoland.co.uk) for more information
Thorpe Park Resort season closed from 1st November 2021 until March 2022.
Dates of Operation are subject to change. Please visit the Thorpe Park Resort website (www.thorpe-park.com) for more information
The Blackpool Tower Eye will close for essential winter maintenance works for 16 weeks; from November 2021 and reopen in March 2022. Opening is subject to weather conditions. Opening times at all Blackpool attractions may vary during the winter season
- The offer can only be used as stipulated. The offer/voucher has no cash value and is non-transferable/not for resale. All vouchers are automatically void if sold, offered for sale or if any attempt or offer is made to transfer the voucher for value.
- This offer is not valid at secondary attractions and events including, but not limited to; Zoo Days at Chessington World of Adventures Resort, Jungle Escape at Thorpe Park Resort, The Alton Towers Dungeon, Alton Towers Spa, Extraordinary Golf, Treetop Quest and Splash Landings Waterpark at Alton Towers Resort, The Castle Dungeon and Dragon Slayer at Warwick Castle, LEGOLAND® Windsor Resort Christmas events, LATES at The Dungeons, Snorkelling, Escape Rooms, Shooting and Dive at The Bear Grylls Adventure, The Blackpool Tower Ballroom, Bar 380 and Dino Golf at The Blackpool Tower Eye.
- This offer can only be used for standard single day entrance tickets and cannot be used for any combination, fastrack/priority/early ride time, 2-day or short break tickets including, but not limited to; The Tower Ticket or The Big Ticket at The Blackpool Tower Attractions, Merlin Annual Pass, Season Pass.
- This offer is not valid for accommodation including but not limited to; The Alton Towers Hotel, CBeebies Land Hotel, Splash Landings Hotel, Enchanted Village (Woodland Lodges and Luxury Treehouses) and Stargazing Pods at the Alton Towers Resort, Safari Hotel, Azteca Hotel and Explorer Glamping at Chessington World of Adventures Resort, Tower Suites and Knight’s Village at Warwick Castle, THORPE SHARK Hotel at Thorpe Park Resort or the LEGOLAND® Resort Hotel and The LEGOLAND® Castle Hotel at the LEGOLAND® Windsor Resort. Additional costs apply. Please check each attraction’s website for additional costs.
- This offer is not valid for transport or car parking. Some attractions operate a chargeable car parking policy including, but not limited to; Chessington World of Adventure Resort, The LEGOLAND® Windsor Resort, Thorpe Park Resort, Alton Towers Resort, The Bear Grylls Adventure and Warwick Castle.
- The voucher which form part of this offer remains the property of Merlin Entertainments at all times and as such Merlin Entertainments reserves the right to take possession of the voucher at any time.
- The offer is based on the gate entry price of an entry ticket at each attraction and is subject to change.
- Size, height, weight, age restrictions and medical warnings apply to certain rides and/or attractions.
- Visitors under 12 years must be accompanied by a person aged 18 years or over at Thorpe Park Resort, Warwick Castle, Chessington World of Adventures Resort and Alton Towers Resort. Visitors 14 years and under must be accompanied by a person aged 18 years and over at the LEGOLAND® Windsor Resort, SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton) Madame Tussauds Blackpool and The Blackpool Tower Eye and Circus. Visitors 15 years and under must be accompanied by an adult over the age of 18 at SEA LIFE Birmingham, The Dungeons (Edinburgh, York and Blackpool). No person aged 18 and over can enter the LEGOLAND® Discovery Centres (Manchester or Birmingham) without an accompanying child/children aged 17 years or younger. Visitors must be aged 8 years and older to visit The Bear Grylls Adventure and 10 years and older to take part in the shooting activity (not included in this offer). Visitors aged 10 years and under must be accompanied on the activity by an adult aged 18 years and over and guests aged 10 – 14 years must have a person aged 18 years and over present at check-in to sign waivers at The Bear Grylls Adventure.
- For the purpose of admissions an adult is classified as 12 years of age and over at the Alton Towers Resort. An adult is classified as a person 15 year of age and over at SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton), Madame Tussauds Blackpool, The Blackpool Tower Dungeon, The Blackpool Tower Eye and The Blackpool Tower Circus. An adult is classified as a person 16 years of age and over at Dungeons (York and Edinburgh). An adult is classified as a person 18 years of age and over at LEGOLAND Discovery Centres (Manchester or Birmingham). Some attractions operate an individual ticket price which is the same for both adults and children for the purpose of admissions. This includes, but is not limited to; The Bear Grylls Adventure, Chessington World of Adventures Resort, the LEGOLAND® Windsor Resort, Warwick Castle, Thorpe Park Resort.
- All of the attractions reserve the right, in their absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.
- Features, rides, attractions and/or creatures shown on the website or communications are not necessarily available at every attraction. Please check ahead of your visit to avoid disappointment.
- All attraction information is subject to change and entry into any participating attraction is subject to the individual attraction’s terms and conditions or entry. Please check the attraction website(s) below before your visit for the latest information;
www.LEGOLANDDiscoveryCentre.co.uk
- In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these voucher terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
- If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
- The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
- These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales unless your residential address is in Scotland, when Scottish law applies or in the Republic of Ireland, when Irish law applies.
LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO and LEGOLAND are trademarks of the LEGO Group. ©2021 The LEGO Group.
© 2021DreamWorks Animation L.L.C. ©The London Eye 2021 all rights reserved. Company. "Bear Grylls" is a registered trademark of Bear Grylls Ventures LLP. Any images shown of Madame Tussauds depict wax figures created and owned by Madame Tussauds.
